Relia, Inc. provides business process outsourcing services in Japan. It offers consulting and data analytics services; contact center services, including inbound, outbound, research, fulfillment, BCP support, product recall/emergency support, staff development, VOC knowledge management FAQ consulting, and chat services; back office services, such as documents sorting, error checks, data entry, shipping, and delivery of materials to customers; and digital marketing services, including customer acquisition, CRM, and customer support, as well as websites, emails, SMS, chats, calls, and direct mails optimization and integration. In addition, it provides international contact center services. The company was formerly known as Moshi Moshi Hotline, Inc. and changed its name to Relia, Inc. in October 2015. Relia, Inc. was incorporated in 1981 and is headquartered in Tokyo, Japan. As of June 28, 2023, Relia, Inc. operates as a subsidiary of Mitsui & Co., Ltd.
