transcosmos inc. provides business outsourcing services in Japan and internationally. It operates through three segments: Single Service, Domestic Affiliates, and Overseas Affiliates. The company offers business processing outsourcing services, such as selling, SCM, finance, and documentation; accounting, procurement, and human resources; construction support housing and housing equipment design; machine design, built-in development, and back-office for design and production; support desk, system operation and maintenance, IoT, and multi-device lifecycle; and offshore services. It also provides contact center, customer care, sales support, industry-specific call center, contact center technologies, and analytics services. In addition, the company offers digital marketing services that make use of Internet promotions, digital integration, integrated marketing, channel-integrated communication, marketing tool support, and social media services. Further, it provides e-commerce services, including various functions required for e-commerce, such as e-commerce consulting services, website launch services, service network, online merges with offline, marketing and CRM services, fulfillment services, and one-stop services. Additionally, the company offers analytics services, including customer research, big data analytics, direct marketing consulting, customer support consulting, and market research and analytics; and other DEC integrated marketing services. transcosmos inc. was founded in 1966 and is based in Tokyo, Japan.
